RETURN AND REFUND POLICY

At krassimirvvv.com, we want you to feel confident when shopping with us. If you are not satisfied with your purchase, you may request a return in accordance with the terms below.

1. Return Period

Customers may request a return within 30 days of the delivery date.

To be eligible for a return, please contact us within this period and provide your order information so that we can assist you with the return process.

2. Return Conditions

Returned items should be:

Unused and in their original condition
Clean and free from damage
Returned with original packaging when reasonably available
Accompanied by the applicable order information

We reserve the right to refuse a return if an item has been used, damaged, altered, or otherwise does not meet the applicable return conditions.

3. How to Request a Return

Before sending anything back, please contact our customer service team at [email protected].

Please include your order number, the reason for the return, and any relevant details or photographs if applicable.

We will provide return instructions after reviewing your request. Customers should not send returns to an address that has not been confirmed by our customer service team.

4. Return Shipping

Unless the return is due to an incorrect, defective, damaged, or otherwise faulty item, the customer may be responsible for the cost of return shipping.

If the return is caused by an error on our part or an item arrives damaged or defective, please contact us before returning the item so that we can review the situation and provide appropriate instructions.

5. Refunds

Once the returned item has been received and inspected, we will determine whether it qualifies for a refund.

Approved refunds will be issued to the original payment method.

After a refund has been processed, the time required for the funds to appear in your account may vary depending on your bank, card issuer, or payment provider.

6. Partial Refunds

In certain circumstances, only a partial refund may be available if an item is returned with signs of use, damage, missing components, or other conditions that affect its original value.

Any applicable deduction will be determined based on the condition of the returned item.

7. Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Please provide your order number and clear photographs showing the issue. We will review the information and, where appropriate, provide a replacement, refund, or other suitable resolution.

8. Non-Returnable Situations

Returns may not be accepted when:

The return request is submitted after the applicable return period
The item has been significantly used or damaged after delivery
The item has been altered or modified
The item is returned without following the required return procedure
* The condition of the returned item prevents it from being reasonably resold

9. Return Address

Approved returns should be sent to:

Krassimirvvv LLC
11 S Mill Rd
Princeton Junction, NJ 08550
United States

Please contact us before sending a return to confirm the applicable return instructions.

10. Contact Us

For return or refund questions, please contact:

Email: [email protected]
Customer Service: [email protected]

Website: krassimirvvv.com